Reishigano Megaputra, H. and Agus Setiono, B. 2021. The Influence of Service Quality on Satisfaction of Loading and Unloading Service Users PT. Temas Shipping. JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN. 11, 2 (Mar. 2021), 106–113. DOI:https://doi.org/10.30649/japk.v11i2.71.