Yakin, A., Setiono, B. A., & Saputra, T. D. (2025). Operational Procedures for Ship Arrival & Departure Services for KM. Dharma Kencana V Customer Satisfaction at Donggala Port. JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN, 16(1), 74–80. https://doi.org/10.30649/japk.v16i1.178