YAKIN, A.; SETIONO, B. A.; SAPUTRA, T. D. Operational Procedures for Ship Arrival & Departure Services for KM. Dharma Kencana V Customer Satisfaction at Donggala Port. JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN, [S. l.], v. 16, n. 1, p. 74–80, 2025. DOI: 10.30649/japk.v16i1.178. Disponível em: https://pdp-journal.hangtuah.ac.id/index.php/jurnal/article/view/178. Acesso em: 20 dec. 2025.