RAMADHANI, R. A.; LAZARO PRAWIROSASTRO, C. Operational System Procedure for Handling Cargo Shortage Claims in Marine Cargo Insurance PT. ASPAN Cabang Surabaya. JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN, [S. l.], v. 8, n. 2, p. 130–140, 2018. DOI: 10.30649/japk.v8i2.49. Disponível em: https://pdp-journal.hangtuah.ac.id/index.php/jurnal/article/view/49. Acesso em: 21 dec. 2025.