AKHMAD, E. P. A. Sentiment Analysis of DLU Ferry Application Reviews on the Google Play Store Using Bidirectional Encoder Representations from Transformers. JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN, [S. l.], v. 13, n. 2, p. 104–112, 2023. DOI: 10.30649/japk.v13i2.94. Disponível em: https://pdp-journal.hangtuah.ac.id/index.php/jurnal/article/view/94. Acesso em: 20 dec. 2025.