REISHIGANO MEGAPUTRA, H.; AGUS SETIONO, B. The Influence of Service Quality on Satisfaction of Loading and Unloading Service Users PT. Temas Shipping. JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN, [S. l.], v. 11, n. 2, p. 106–113, 2021. DOI: 10.30649/japk.v11i2.71. Disponível em: https://pdp-journal.hangtuah.ac.id/index.php/jurnal/article/view/71. Acesso em: 16 jun. 2025.