Reishigano Megaputra, Hendyanta, and Beni Agus Setiono. 2021. “The Influence of Service Quality on Satisfaction of Loading and Unloading Service Users PT. Temas Shipping”. JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN 11 (2):106-13. https://doi.org/10.30649/japk.v11i2.71.