Kristanto, A. H. and Hidayat, S. (2023) “The Effect of Service Quality on Service User Satisfaction PT. ASDP Indonesia Ferry (Persero) at Kamal Port – Madura”, JURNAL APLIKASI PELAYARAN DAN KEPELABUHANAN, 14(1), pp. 17–28. doi: 10.30649/japk.v14i1.99.