1.
Narti N, Setiono BA, Hardjono H. The Effect of Service Quality on KMP Tongkol Passenger Satisfaction at Ujung-Kamal Port PT. ASDP Indonesia Ferry (Persero) Surabaya Branch. JAPK [Internet]. 2020 Mar. 1 [cited 2025 Dec. 20];10(2):151-8. Available from: https://pdp-journal.hangtuah.ac.id/index.php/jurnal/article/view/17